Terms and Conditions

Welcome to the LINOLUNA.co.uk website terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order, you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Care team. We may change these terms from time to time without prior notice to you. Changes will apply to any subsequent orders received.

Once your order has been processed, we will not be able to make any changes.

Products Information

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been incorrectly published, including prices and promotions. Prices are subject to change without notice.

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

We continually update our online store. From time to time our retail stores may run special local promotions (which may not be available on our website) or we may offer special discounts online that are not available in the retail stores. Some website promotions may not be available to customers in particular jurisdictions.

Purchase of Products

When you place an order on our website, we shall email you an order notification. Our acceptance of an order does not take place until the dispatch of the order, at which point the purchase contract will be made and you will be charged.

Once you have checked out and your order has been processed, you will not be able to make any changes to your order so please make sure that everything is correct before clicking the Place Order button.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

  • The product ordered being unavailable from stock
  • Our inability to obtain authorisation of payment
  • The identification of an error within the product information, including price or promotion

If there are any problems with your order, we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third-party procures unauthorised access to any data you provide when accessing or ordering from the website.

Customer Care Contacts

Email: hello@linoluna.co.uk

Phone: +44 7793 080262

General

For further details regarding the use of data supplied by you, please see our Privacy Policy. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

All rights, including copyright, in this website are owned by or licensed to LINOLUNA. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of LINOLUNA.

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Certain hyperlinks in this site will lead to websites which are hosted by our partners. When you activate any of these, you will leave the LINOLUNA.co.uk website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

These terms and conditions shall be governed by and construed in accordance with English law and the laws applicable to this agreement are the laws of England and Wales. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforce-ability of the remaining provisions.